Contacts
You can also write to them at:
Jury Central Summoning Bureau
The Court Service
FREEPOST LON 19669
Pocock Street
London SE1 OYG
Complaints
If you have a complaint whilst at court, a member of staff will try to sort out your problem there and then. If you are still not happy you can speak to the Customer Service Officer or the Court Manager.
You may also be able to claim compensation if you have lost money or run up costs because of a mistake by staff of Her Majesty's Courts Service. If you want to claim compensation you must write to the Court Manager.
Note, judges do not usually answer letters about cases they have heard and the Court Manager cannot look into complaints about barristers, solicitors or other organisations. Judges are independent and the Court Manager cannot look into claims where you feel:
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the judge’s decisions were unfair or wrong; or
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the judge did not handle the case properly.