CJS working together for the public

Victim - Supporting the needs of the victim

• Help and Support
  • Types of crime
  • Reporting crime
  • Government agencies
  • Other information
• Protecting yourself
• Coming forward
• What next
• Your case
• Compensation
• In your area
• FAQ

 Help and Support

Victim Support

Victim Support volunteers are specially trained to help you through the experience and to provide you with practical help and information.

You can contact your local branch of Victim Support directly for help,  information and support, or you can ring the Victim Supportline on 0845 30 30 900. The line is open 9am – 9pm weekdays, 9am – 7pm weekends, 9am – 5pm on bank holidays. Under the Code of Practice for Victims of Crime, launched on 3 April 2006, the police are required to refer all cases of burglary, theft, criminal damage, arson, assault (other than domestic violence), and racial harassment to Victim Support. If you don’t want this to happen, tell the police officer dealing with your case.

In cases of violent crime, including domestic violence and sexual crimes, you will be asked if you wish to be referred to Victim Support. If you prefer, you can contact them yourself at a later date.

Further help & support

There are many other organisations that can offer help and support to victims of crime. The pages in this section provide easy, direct access to specialist advice supplied by voluntary and public bodies. 

You can also download the leaflet 'Victims of Crime - the support and advice that's available' from the right hand side of this page. Or, for local information, choose your area to download your local Victims of Crime leaflet: